A REPUTATION THAT COUNTS

As a people-first organisation, Ocean Holidays operates in the belief that by looking after our employees, our customers will receive the very best service and travel experience. Through this, we have earned a reputation as one of the leading independent travel companies in the UK. Testament to this can be seen across various review platforms and staff engagement surveys.

Best Companies Survey Upgrades Ocean Holidays from ‘One to Watch’ to ‘One Star Accreditation’

Ocean Holidays is delighted to announce it has achieved ‘One Star’ status from Best Companies, improving on its previous accolade of being ‘One to Watch’ in 2021. Considering the difficulties the travel industry has faced since 2020, demonstrating year-on-year improvements in workplace engagement is an especially rewarding achievement.

Scoring a total of 694.3 points, an increase of 35 points from 2021, and just 2.2 points away from reaching 2-star accreditation. We believe this breakthrough is a testament to us putting employees’ well-being at the heart of all we do, and we shall keep striving to incorporate their feedback into positive changes for the future.

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Ocean Holidays Wins Feefo Platinum Trusted Service Award

Ocean Holidays has won this year’s Platinum Trusted Service Award from Feefo. This recognition is for businesses that “put trust first” and for our “outstanding achievement in delivering consistently excellent customer service.” To reach the coveted Platinum level, a business must have provided Gold Trusted Service for three consecutive years with a rating of at least 4.5/5 – we are proud to have maintained a perfect score of 5/5.

Trust for Ocean Holidays starts by looking after our employees, and we believe that by doing so customers will receive the very best service. We have recently been accredited as a Living Wage Employer, and we credit this award to our people-first principles. Beyond financial benefits, we also value people as individuals, right through to our personalised holiday packages. These values have taken us from the humble beginnings of Teletext marketing for Orlando holidays, to a worldwide leisure portfolio for all types of travel.

Ocean Holidays becomes accredited Living Wage employer

Ocean Holidays Group has become an accredited Living Wage employer, meaning all full-time staff earns a minimum of £23,000 per year.

The real Living Wage is the only UK wage rate that is voluntarily paid by almost 9,000 UK businesses who believe their staff deserves a wage that meets their everyday needs – like the weekly shop, or a surprise trip to the dentist.

The accreditation sees Ocean Holidays Group join a broad range of employers accredited with the Foundation including half of the FTSE 100 and big household names including Nationwide, Google, Brewdog, Everton FC, and Chelsea FC.

Ocean Holidays at the Travolution Awards 2021

2021: Three time winner at the Travolution Awards

We were incredibly proud to win three awards at the prestigous Travolution Awards on 25th November 2021. The awards, voted for by industry leaders, recognise excellence in technology, digital and marketing. We were delighted to win ‘Best CRM Platform’, ‘Champions of Data’ and a special award for ‘Rising Brand of the Year’.

The awards are recognition for all the hard work and dedication of our staff over the last year in highly challenging conditions and reflect the success of our strategy for putting our customers and smart use of data and technology at the heart of everything we do.

2020: Winners at The British Travel Awards for the third year in a row

We’re extremely proud to have been named the Best Holiday Company to the USA for the third year in a row at the British Travel Awards. This accolade means so much to us as it’s voted for by our customers and the public. Our entire team is dedicated to helping thousands of families make magical memories on holiday each year, so to be voted as the best time and time again is extremely heart-warming.

2020: Best Companies One To Watch

We’re committed to ensuring Ocean Holidays is an incredible place to work for all employees. As part of this mission, we took part in the B Companies survey for the first time in 2020. We were delighted to be named as One To Watch in our very first year with a score of 659.3 out of 1000. A score of 659.5 would have granted us a 1-star accreditation, so we’re excited to see how we rank next year.

2019: LDC Top 50 Most ambitious business leaders

In 2019, the four founders of Ocean Holidays were selected as one of the top 50 most ambitious leaders in the UK. This award is set out to recognise the most ambitious leaders in business and shine a light on some of the unsung heroes of the British Economy. This list includes leaders from a variety of industries, and Ocean Holidays was proud to stand as the only tour operator recognised in 2019. Read more about the accolade here.

2018: Apprentice Employer of the year Havering College

For well over a decade, Ocean Holidays has been a champion of the government Apprentice Scheme and has employed apprentices in all departments of the business – from Accounts to Marketing. Introducing young talent into the travel industry and giving them space to learn and flourish is vital for both the industry and individuals impacted. In 2018, we were named Apprentice Employer of the year by Havering College in recognition of this commitment.

2018: BDO Travel Diaries 4th fastest growing UK ATOL holder

BDO Global is the fifth largest accountancy company in the world, and each year they publish independent insights into the growth of companies across different industries and districts. In 2018, they declared that Ocean Holidays was the fourth fastest-growing travel company in the UK.