We exist to make travel the best it can be at every step of the way for our employees, customers and partners:
Delivering exceptional customer service and expert guidance by continually developing and retaining our skilled workforce;
Ensuring smooth and enjoyable holidays for our customers with dedicated staff on hand to provide assistance at every stage;
Utilising our 3 diverse brands by creating tailor-made holidays based on our customers’ budgets and interests;
Helping our customers achieve their travel dreams by offering flexible ways to pay for their holiday;
Making travel accessible and inclusive for everyone to the best of our ability;
Creating treasured memories for families by designing bespoke school holiday packages.
Our vision is to be the leading long haul and luxury tour operator that offers excellence at every interaction with our business:
Promoting partnerships with brands and products that align with our values;
Offering customers a wealth of inspiration by expanding our holiday experiences;
Employing our resources to give something back to our local community;
Encouraging people to make sustainable choices in their travels;
Providing Natural Disaster Cover for customers in times of climate change.
What Sets Us Apart
Long Haul Holidays
Our focus on long-haul holidays during times of short-term crisis in travel has been a key factor in our unprecedented growth. Yet our longstanding commitment to the latest technology and a personal touch is what sets us apart. What’s more, our confidence in our identity enables us to make fast decisions in the uncertain world of travel.